Implementing an ERP system is a major step toward operational excellence. But here’s the truth: even the most advanced ERP software can fail if your team doesn’t know how to use it effectively.

At Novitech Private Limited, we believe ERP training should empower users, drive adoption, and ensure your investment pays off. Based on our hands-on experience in ERP training across industries, here are six proven best practices that can elevate your ERP training strategy.

Deliver Process-Focused Training, Not Just Software Walkthroughs

Effective training is about more than teaching which button to press—it’s about helping employees understand their role in the bigger workflow. When team members understand where they fit within the ERP system, they’re more confident, accurate, and productive.

We recommend a phased, structured training approach:

• Start with high-level overviews of key business processes
• Gradually move into detailed user-role training
• Use real-world scenarios to improve comprehension and relevance

Embrace a Hybrid Learning Model

Everyone learns differently—some prefer visuals, others hands-on tasks. That’s why we recommend a hybrid ERP training strategy:

• 👨‍🏫 Instructor-led sessions for structured walkthroughs and Q&A
• 🛠 On-the-job training for contextual practice
• 🧠 Self-paced modules for flexible learning anytime
• 🖥 Simulations and live demos for real-time experience

Document Key Processes During ERP Implementation

Don't wait until go-live to start documenting procedures. During implementation, take the time to create clear, step-by-step documentation tailored to your workflows.

Benefits include:

• Helping users recall procedures quickly
• Providing training references for future refreshers
• Simplifying onboarding for new employees

Offer Ongoing Training and Long-Term Support

ERP training isn’t a “one-and-done” deal. As systems evolve and team members change roles, continuous learning becomes essential.

We recommend:

• Scheduling periodic refresher courses
• Offering microlearning sessions for new features or updates
• Maintaining an internal support desk or knowledge base

Leverage ERP Consultants for Specialized Training

Partnering with experienced ERP consultants can be a game-changer. They bring deep product knowledge, efficient training methodologies, and a tailored approach.

Benefits of using external consultants include:

• Faster learning curves for employees
• Less strain on internal IT and management teams
• Industry-specific best practices

Foster Collaboration and Open Communication

A successful ERP rollout depends on employee engagement. Encourage team feedback throughout the training process, and adapt based on their suggestions.

Benefits include:

• Increased user ownership of the system
• Improved cross-department knowledge sharing
• Better alignment between training goals and real needs

📞 Ready to Elevate Your ERP Training?

Training is not just a checkbox—it’s the foundation of ERP success. Let Novitech help you build that foundation with smart strategies and proven methods.

Contact us today:
📧 info@novitechglobal.com
📞 +94 70 516 7799

With the right training in place, your team won’t just use the ERP system—they’ll master it.